UK Microsuction
About UK Microsuction

A family clinic, not a chain.

Three of us. One clinic in Rugeley. Nobody on the phone you haven't met. We built UK Microsuction because we wanted ear care to feel like the small private practice we'd want our own parents to walk into.

Why we started

Built out of the NHS, run like the NHS at its best.

Between us, decades on NHS wards, in clinics, and in the back of ambulances. We saw what good ear care looked like, and we saw what happened when capacity ran out. By 2022, ear wax removal was effectively no longer offered on the NHS, and people were being told to live with muffled hearing or pay privately.

We started UK Microsuction because the private clinics we'd seen didn't always feel like care. Rushed appointments, vague pricing, no chance to see what was actually going on. We wanted to build the opposite. A clinic where you sit down with someone who's looked after thousands of ears, who'll show you what they're seeing on a screen, and tell you the truth about whether you need anything done at all.

The training side came later, by accident. Nurses we knew kept asking how we did it. Two days of structured teaching turned into a course, and the course turned into something we now run across the country.

The three of us

Meet the principals.

Each of us looks after one part of the practice. You'll meet one of us at your appointment, on the phone, or in the training room.

Paul White, Equipment Lead
Equipment Lead

Paul White

Three decades of front-line NHS experience and the steadiest hands in the building. Paul runs our logistics, sourcing the equipment, packing every kit that our trainees take home, and supporting cohorts at training venues up and down the country. He's also in the clinic chair every week, looking after patients alongside Debbie and Lesley.

Looks afterLogistics, equipment, training support
Background33 years NHS front-line
Debbie Darling, Clinic Lead
Clinic Lead

Debbie Darling

Debbie runs the day-to-day at the clinic. A background in dementia and epilepsy care that taught her the value of slowing right down and sitting people heard. If you've booked an appointment in Rugeley, there's a good chance Debbie will be the one looking after you, and the testimonials patients leave us tend to come back to her.

Looks afterClinic operations, patient experience
BackgroundNHS, dementia and epilepsy care
Lesley Waterfield, Training Lead
Training Lead

Lesley Waterfield

Lesley leads our training. A nursing background and years teaching paramedics how to hone their craft gave her the rare combination we needed: clinically sharp and a natural teacher. She still works in the Rugeley clinic, which means the people learning from her are learning from someone who's still doing this work every week.

Looks afterTraining courses, accreditation
BackgroundNHS nursing, paramedic education
How we work

Four things we won't compromise on.

01

You see what we see.

Every appointment runs through our video otoscope. Before and after. No mystery and no exaggeration.

02

One price, no upsell.

£65 covers whatever your ears need. £25 if there's nothing to remove. We'll never sell you a method you don't need.

03

Always one of us.

No locums, no first-line agents. The person who answers the phone is the same person you'll see in the chair.

04

Accessible by default.

Step-free entry, wheelchair-friendly throughout, free parking on-site. Tell us what you need, we'll sort it.

Two ways to meet us

Come and see us, or learn from us.

Patient or practitioner, we'd rather you arrived knowing exactly what to expect.