Between us, decades on NHS wards, in clinics, and in the back of ambulances. We saw what good ear care looked like, and we saw what happened when capacity ran out. By 2022, ear wax removal was effectively no longer offered on the NHS, and people were being told to live with muffled hearing or pay privately.
We started UK Microsuction because the private clinics we'd seen didn't always feel like care. Rushed appointments, vague pricing, no chance to see what was actually going on. We wanted to build the opposite. A clinic where you sit down with someone who's looked after thousands of ears, who'll show you what they're seeing on a screen, and tell you the truth about whether you need anything done at all.
The training side came later, by accident. Nurses we knew kept asking how we did it. Two days of structured teaching turned into a course, and the course turned into something we now run across the country.